What payment methods do you accept?
We accept most major credit/debit cards and PayPal!
Last updated: July 05, 2023 18:49
When will the rewards be shipped?
We expect to ship Kickstarter orders and preorders in November 2023. Any changes to the timeline will be communicated through Kickstarter updates.
Last updated: July 05, 2023 18:49
Does shipping include tracking?
All pledges with physical rewards come with tracking. Unfortunately, mishaps in transportation are out of our hands. If a package is returned by the postal service, we would be happy to send it again given that you cover the cost of shipping.
Last updated: July 05, 2023 18:49
Will these pins be sold elsewhere after preorder ends?
Extras and B-grades will be sold on my store and at conventions for a higher price after preorders have been sent out, but we cannot guarantee availability.
Last updated: July 05, 2023 18:46
Can I also add pins from your other collections?
Unfortunately, to keep shipping logistics simple, we cannot combine your pledge with other products that are not part of this project. You may purchase them directly through my shop.
Last updated: July 05, 2023 18:46
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.